1. After a quote is selected, a non refundable token deposit is to be paid in order to secure the booking

2. Once the booking is confirmed from clients end, we require Passport Copies and PAN Card details in order to start processing the Hotel Bookings as well as book Flights.

3.Incase quoted Hotels are not available, then similar category Hotels are offered in same, lower or higher price range which upon selection are then booked on firm basis.

4. Flight Fares are booked as per availability and with prior approval of the booking Party. We urge the clients to carefully check all dates, timings, spelling of names carefully as the shear number of transactions being processed by the ticketing team may lead to minor errors which only a client can verify. All rectification or changes are processed free of charge before tickets are issued. Once the tickets are issued, cancellation, and change fee is strictly applicable according to Airline Policy.

5. Payment terms of the Hotels, Airlines and other service providers will always override the standard payment policy mention anywhere in our proposal document.

1. 10% non refundable advance deposit is required to be paid in order to secure bookings.

2. 20% cancellation will be applicable 45 or more days before travel start date

3. 25% cancellation will be applicable 44 to 15 days before travel start date

4. 50% cancellation will be applicable 14 to 7 days before travel start date

5. 100% cancellation will be applicable 6 to 0 days before travel start date

6. No Refund incase of No Show

7. Incase any price components including but not limited to visa, hotels, attraction tickets etc are booked on a non refundable basis or on a more stringent cancellation terms, then their policy will over-ride the above stated cancellation policy

1. Cancellation, Date Change and No Show policy of Airlines will be applicable immediately after tickets are issued and remains independent of the cancellation oolicy applicable on the land package.

2. In most occassions, flight fares are Non refundable and non changeable. Such cancellation policies are not provided with every quote and can be made available only upon request.

3. Service Charge of INR 1000 per / USD 15 / SGD 20 / MYR 50 / AED 50 person per ticket will be applied towards processing changes to Airfare as per client request

4. Incase of last minute flight cancellation or schedule change of any Airline, the travelers are to coordinate with the Airline Checkin Counter directly for alternative flight options being provided if any. Travel2Agent will not be able to assist in such last minute changes, which are always handled by the Airport staff of the Airline. The airline may or may not offer alternative routing or accommodation in case of an extended delay as per their own policy. travel2agent.com is not obligated to make any compensatory arrangements for fault / delay / error on part of the Airline

5. Incase of bankruptcy or business failure of an Airline, travel2agent.com will be unable to provide any refund, compensation or alternate flight options without receiving the same from the affected Airline.

6. In order to cover any risk and cost arising out of missed flight connections or Airline Bankruptcy, Travel2Agent highly recommends travelers to secure their booking investments with a suitable Travel Insurance Policy, options of which are available with your Travel Consultant.

Cancellation policy of the Cruise booked by the client will be applicable. travel2agent.com will apply a reasonable service charge in order to follow up and process refund

Incase request for cancellation of Visa is received immediately upon receipt of passports / payments. A nominal service charge alongwith logistical charges will be deducted from the advance payment

Incase request for cancellation of Visa is received after documentation is completed, only the Visa fee will be refunded and all service cgarges will be retained.

Once the Visa is applied, Visa fee and affiliated service charges become non refundable regardless of the outcome of the visa application

Incase the amount to be refunded is available with travel2agent.com, the refund will be processed within 5 working days to the original form of payment. If the booking party has made a payment through a payment gateway, they may have their own payment processing time

Incase the amount to be refunded is to be received from a service owner, then travel2agent.com can process refunds to the booking party only against actual receipt of the amount from the service owners. There is no timeline that can be guaranteed in this situation and such timelines will be shared on a case to case basis.

Travel2Agent has the discretion to update this policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about our declaration of limitation of liability.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This document was last updated on November 30, 2018